INESSS hours of operation

Monday to Friday
8:30 a.m. to 12 p.m.
1 p.m. to 4:30 p.m.

Head office

Phone: 418-643-1339
: 418 646-8349

2535 boulevard Laurier, 5th Floor
Québec (Québec) G1V 4M3

Head office location on Google Maps

Montréal office

Phone: 514-873-2563
: 514-873-1369

2021, avenue Union, Floor 12, bureau 1200
Montréal (Québec) H3A 2S9

Montréal office location on Google Maps

Write us at

INESSS makes an effort to respond to inquiries in a reasonable amount of time and to follow up with you. Your personal information will remain confidential.

Important – For better service, please take the following into consideration before writing us:

For medical questions
Please consult your doctor or pharmacist, who can take your individual circumstances into consideration. You may also contact the InfoSanté health info line by dialling 8-1-1.

For drug insurance questions
Visit the website for the Régie de l’assurance maladie du Québec.

For questions about how the public health care system works
Visit the website for the ministère de la Santé et des Services sociaux.

To order copies of INESSS publications
Use the online form Order a publication.

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